Service Department

Repairs & Scheduled Maintenance
Our Commitment
Straightline Volkswagen Medicine Hat is committed to providing the best vehicle service experience in Medicine Hat. We understand that our future depends on you being completely satisfied every time you visit. Try us.
About our service
  • Our work is fully guaranteed
  • 1 year warranty on Genuine OEM parts
  • 2 year warranty no KM limit on dealer installed Genuine OEM parts
  • We use the latest Volkswagen diagnostic tools
  • We use genuine Volkswagen parts & accessories
  • We offer while you wait service
VW 5 Star Service
  • Complimentary Hot Beverages
  • Free Valet Pickup/Drop Off
  • Free Customer Shuttle
  • Complimentary Vehicle Health Report
  • Courtesy Wash with Any Service
  • VW Expert Technicians
  • VW Approved Diagnostic Center
Roadside Assistance - 1-800-411-6688
As a valued Volkswagen owner, you have access to our VW Roadside Assistance Program. Available 24 hours a day, 7 days a week from anywhere in Canada. Coverage includes:
  • Towing to nearest Volkswagen dealership or authorized garage
  • Battery jump-start
  • Flat tire service
  • Lockout service
  • Gasoline delivery
  • Emergency winching service
  • Trip Interruption Services
For the first 4 Years or 80,000 km, whichever occurs first. The program covers the vehicle registered, regardless of who is driving the vehicle.
We are conveniently located at  1450 Strachan Rd SE,
Medicine Hat, AB T1B 4V2